Terms of service

Terms of Service

Effective Date: September 1, 2025

1. Agreement to Terms

By accessing or using onsitecompany.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Use License

Permission is granted to temporarily access the materials on Onsite Company's website for personal, non-commercial use only. This license shall automatically terminate if you violate any of these restrictions.

You may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Attempt to reverse engineer any software contained on our website
  • Remove any copyright or proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Pricing and Payment

All prices are in USD and are subject to change without notice. Payment is due at the time of order. We accept major credit cards and other payment methods as displayed at checkout. You represent and warrant that you have the legal right to use any payment method provided.

5. Orders and Fulfillment

Order acceptance is subject to product availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Standard shipping timelines are approximately 2 weeks for US-based orders. Delivery times may vary based on location and product availability.

6. Personalized Products

Orders for personalized, engraved, or customized memorial products cannot be canceled once production has begun. Please review all personalization details carefully before submitting your order.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Onsite Company or its content suppliers and is protected by United States and international copyright laws.

8. Limitation of Liability

Onsite Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products, even if we have been advised of the possibility of such damages.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

For questions about these Terms of Service, please contact us at: onsitecompany@gmail.com; 781-844-8600